Customer Testimonials
Great customer service. Friendly and great communication. Made buying a car actually enjoyable! Thanks 😊
Always pleasure to visit Rusnak Porshe, we got a Cayenne today to go with Taycan. Kareem and staff are extremely helpful👍👍👍
very professional , courteous good experience
Westlake Porsche didnt have in stock what we wanted. Michael Aram did his very best trying put us in a vehicle to suit our needs. Even though we ended up buying elsewhere, we recognize and appreciate his professionalism.
Great service by all, especially by Andy Sasso who went above and beyond to make our buying experience special!
My purchase of Porsche Macan GTX was outstanding-so easy. My salesman was Mark Wasserman and I can’t say enough good things about him. Mark was so knowledgeable about Porsche and listened to my needs and helped me pick the perfect car. No pressure! No sales pitch! No bs! He took his time going through the features with me, showing me how to use them. He even brought out a bowl and bottle of water for my dog before he even approached us on the car lot! Alex Dawson, Finance Manager was also through and made everything easy and pleasant. ...
This was a wonderful car buying experience. From the start Marty was an excellent salesman and advisor. There were no games or gimmicks played, everyone was up front with everything. Greg was great to work with on the financing side, answered all of my questions ahead of time. These two made it so easy, on delivery day we were in and out in no time. This was my first purchase from Rusnak Porsche and I can say you've earned a new long term customer.
Greg had all the answers, was very helpful and GOT the JOB done.
I know Renata from Beverly Hills and she’s hands down the best in the bizz. Always smiling so knowledgeable and genuinely wants what’s best for the customer. She was dealing with a tricky customer and me at the same time but always checked in and made sure I was doing ok. Tegan was a delight in finance and made a laborious process fun and speedy. Buying a car always has its waiting periods and boring parts but Renata and Tegan made it as good as can be. Bravo
I've been a customer of Michael Aram for many years now. He's always been a great sales person to work with. He makes the experience always a joy. Now that he has joined the Rusnak Westlake Porsche team, it hase become even more of a joy.Everyone that I dealt with there were great
I had a great time dealing with the sales person Mike when purchasing my new Cayenne. After i recieved the car, he went above and beyond to make sure i understood everything with the car and that made me very happy.
Mark Wasserman was attentive and forthcoming during the whole process. I especially liked that he always answered or promptly returned phone calls.
Top notch service. See Kareem for all your sales needs and Kristin for all your service needs
I must say, Andrew Sasso is a top-of-the-line sales consultant. He has the polish that one expects with Porsche. Well done and thank you.
Alex was very helpful and knowledgeable about the Cayenne we were looking at. We had a fantastic experience all the way with the team at Rusnak Porsche from Alex our salesman to the GM as well as our finance associate Alex. Everyone’s service was top notch, no pressure, and incredibly helpful. We love our new car and the team at Rusnak Porsche. Looking forward to working with this group for years to come.
My service experience could not have been better. Kristin Kelley explained thoroughly what my car was due for and what campaigns needed to be fulfilled. Kristen reviewed my past work orders and discussed what my options were for work that needed to be done, and work that could be waited on. I felt she completely understood my vehicle's needs based on the mileage and time it had been since the car was last in for service. Kristin's cost estimate of work required came within $5 of the final charges. Pretty impressive. I was provided a loaner car for the ...
Alex and Robert were amazing. From sales to finance, a breeze. Robert helped me build the car and Alex got me top tier financing. Thank you!
Fantastic experience buying and trading my car with Rusnak Porsche. I worked with Renata and she was able to handle almost everything i needed before i took the 90 minute drive up from my home. The car was detailed and ready to go and looked beautiful. The process was swift, less than an hour including appraising my car and all finance paperwork with Greg. The reviews for this dealership are all justified. A great experience from start to finish.
Setting up service was simple. Skip my Service Advisor was highly knowledgeable, friendly and helpful. The checkout process was simple and the women were very friendly and everyone was a pleasure to work with. It was unfortunate that due to the shortage there was no available loaner car, but an Uber was furnished and courtesy van sent to pick me up. So, I'm glad we worked together to get that resolved. Car was serviced and are awaiting some incoming parts.
Worked with Marty, super helpful allowing me to test drive a couple of the vehicles and assisted in my decision.. I love my car choice.. Very impressed with the selection and knowledge of their sales folk.. never felt pressured.. Much appreciated !
Pre-sale and sale went very smoothly and a lot of that is due to Kareem, the sales guy. I am happy with the dealership and with the Porsche I bought (my ninth 911 over the years). Keep up the high standard.
Excellent,, Greg Austin is the best...
Excellent service as always Shout out to Eric
Keith Goldberg and his team are the best in the biz. In a highly uncertain environment, Keith was the reason my dreams came true. I am one of the most fortunate Porsche customers in the world today, and I will always remember who made it possible. Thanks to everyone at Rusnak.
Just purchased my very first Porsche at this westlake dealership with the help of Michael Aram. I highly recommend Michael. He was patient, knowledgeable and we really enjoyed his friendly personality. Very happy with Greg in the finance department as well. This dealership has a great staff and I absolutely love my new car!
I inquired online in Friday April 29, 2022. Received a call back from Kareem within a few hours I was approved and made it all smooth for me. Best customer service
When I showed up to Rusnak, I was ready to do business and my salesman, Marty Goodman, was quick and able to take care of my needs. The 911 that I had been dreaming of appeared on the showroom floor. Thank you Marty! Twice now, Its been a pleasure doing business.. Sincerely, Bill.
My salesperson was Mark Wasserman and he was fantastic from start to finish!! It was the smoothest car buying purchase I have ever had. I used to drive Mercedes but now I’ll only drive a Porsche and I’ll only buy from Mark Wasserman at Rusnak Westlake. Great experience!!!
Wanted to thank Michael Aram for the great service, for being patient and kind Through the whole process. We had a very good experience buying from this location, the workers are very respectful. Thanks for make all our wishes come true. ❤️ highly recommended!!!
Amazing car buying experience. I really got the Porsche experience. Very friendly and inviting staff. Answered my questions honestly and were very straightforward. Accommodated all my needs, especially Kareem my salesman. I recommend Rusnak for anyone in the market for a Porsche.
Just took delivery of my new 2022 Porsche 911 cabriolet, delivered to my house from Rusnak/Westlake Porsche, Thousand Oaks. Want to say the entire experience from trading in my 2009 Porsche 911 cabriolet to purchase of the new Porsche was outstanding. My salesperson, Kareem Alayoubi, is a shining example of EXCELLENT customer service. From the very start to the delivery of the vehicle he kept me informed almost daily with phone calls and text messages. Kareem is a valuable asset to Rusnak/Westlake Porsche. I have no hesitation in recommending Kareem and Rusnak/Westlake for their service, integrity and professionalism.
I recently bought a used Tesla from Rusnak and the whole experience was so so smooth and absolutely awesome. I worked with Kareem and he was super efficient, kept me informed every step of the way and made the whole buying process effortless. He not only sent me all the possible history and reports of the car but took time to take and send a complete 360 video of the car. The dealership was neat, everyone was friendly and Kareem also arranged transportation for the car to be send to NorCal. The General Manager Keith was such a responsive guy and ...
Greg was incredible to work with and got me an incredible deal on my extended Porsche warranty. Easy to work with and so good to have it done!
I just purchased a GT4 from Andy. This was a dream come true for me because it was a car I grew up fantasizing about. I’m 24 and I have rarely had pleasant encounters with sales associates at both Porsche and other luxury car dealers. Andy is incredibly kind and down to earth and came right up to me to help me out. He worked with me to make sure I was happy and comfortable with the car and the purchase. It’s honestly the best experience I have had with a dealer and I will definitely be coming back ...
My experience at Westlake Porsche was incredible because of Kareem. He helped me build and order a beautiful new Taycan and was with me every step of the way. He's knowledgeable, patient and just an all around, down to earth, nice guy. Thank you Kareem!!! You made my experience memorable.
Great guys car is amazing. Everyone in the shop is super helpful and knowledgeable. Highly recommend dealing with them! Great service thanks again.
I was recently in the market for finding a very specific Porsche which had to be special ordered. I contacted several dealerships across many different states, finally Kareem Alayoubi of Rusnak Porsche contacted me... he was able to give me the answers I was looking for, he has been able to go above and beyond to make sure everything about my order was perfected. When I went to visit the dealership to meet him person, it was a very welcoming atmosphere. Kareem was able to show me around the dealership, and show me other cars that were similar to the ...
I worked with Mark Wasserman who was great along with the manager Keith
My experience was amazing. My son and I came onto the lot with no expectation. We were greeted by Michael Aram and he helped me through the entire process. There was never a sense of pressure or bothered by my questions. He was extremely knowledgeable, nice and such a pleasure to learn about the brand and products. He assisted in making sure I felt the power Prosche as I test drove the suv. I met more people throughout the dealership and everyone treated us with respect, dignity and professionalism. I walked away with a luxury vehicle that I never thought ...
One of the best dealerships in California. With their great customer service and friendliness they make you feel very at home. Sadly this is not the case with most high end dealerships especially in Southern California. Rusnak Porsche is really invested into long term relationships with their clients and are extremely transparent to their customers during the buying process. As a multi-time buyer from Rusnak I couldn’t recommend them more!
Kareem at Westlake Porsche is great. He helped my wife and I when he was at Audi. Excellent service and he got us a great deal. I’m today’s car market, we ended up in a Porsche while other dealers are charging mark-ups for any vehicles on their lots. My wife and I appreciate the excellent service by everyone at Westlake Porsche.
Everything from booking the appointment to getting the car back was a seem less effort. I was able to make an appointment on Sunday through their call center for an appointment the next day on Monday. They accommodated me by getting me a loaner since my car would be there a while. They sent me text and video updates of my car them entire time they had it. When the car was ready, they let me know and I picked it up. The car was washed and cleaned for me.
Excellent service
The best of the best!!! Kareem is the best associate there.
Mark was really great to work with 🙏
As always, the best service. The service you can expect from a rusnak store especially from a rusnak Porsche store!
I had a great repair experience with Rusnak All work was completed on time and as promised and it was a pleasant experience dealing with the service technicians and staff would definitely recommend them
I found the perfect Porsche online and Kareem Alayoubi tirelessly answered all of my questions, checked, and rechecked the car for me until I was sure it was the right one. Thanks also to Michael Rubin who talked me off the ledge as other customers were eyeing the car just as I was making arrangements to come buy it. 🙂 When I arrived at the dealership the car was just as expected and there were no hidden surprises. Everything worked out in the end and I'm the proud owner of a new to me Cayman S. Thanks so much Kareem, ...
Exceptional attention and service from Eric Blackmer. He is so easy and pleasant to work with...very professional, high attention to detail, very patient and helpful with my finicky little details. He is everything you could want in a service advisor, and brings none of the much too common "untrustworthy advisor" that I have seen with other brands and advisors elsewhare. If you don't have a dedicated service person for your "Porsche baby," I would strongly suggest starting here. He is as good as it gets, and one of the very brightest spots of this ...
very nice folks to work with. i worked with Michael Aram and he was super patient with me as i could not make my mind which model i should go for. he was very polite, no pushing and gave me tips that might've even cost him a deal but those were in my interest and i truly appreciated his approach. would recommend to everyone this dealership. Ask for Michael Aram
Steve Ellis and crew are fantastic!
The service department at Rusnak Porshe is by far the best I have ever experienced. My loaner car is much nicer than my car.. Lol. Skip is the best! Highly recommend.
Andy was responsive, informative and professional. It was a pleasant car buying experience.
My Porsche required service, including reprogramming the PCM. An unexpected problem with the ODBC port complicated matters. Rusnak Porsche resolved everything and Erik, my Service rep, did a great job of keeping me updated as they worked through the unexpected problem. I really appreciated the high level of communication. Erik was on top of everything.
Service department is excellent.
Sales associate Mark Wasserman gave us an outstanding experience purchasing our Porsche quickly and with patience in educating us as first-time Porsche owners. He thought of solutions and made our overall experience a perfect 10 out of 10. We drove all the way from Laguna Beach to work with Mark and get our car.
It was the most positive customer service experience I’ve every had at any Automotive Dealership! Kristin was so kind, responsive, helpful and solution oriented. Amazing! Many thanks to the entire Rusnak team but especially Kristin Kelley!! 👏👏👏👏👏