How to Follow Up on a Porsche Recall

Porsche prioritizes customer safety beyond all other metrics, and while this performance brand is known for world-class quality and engineering, the occasional recall is bound to occur within any brand – no matter how prestigious. Whether you’re searching for the latest Porsche recall notices or looking to take care of your Porsche recall services in the Westlake Village area, our team at Porsche Westlake is ready to help. Learn more about Porsche recall services with our expert team below to stay in control on Malibu roads.

What is a Recall?

A Porsche recall occurs when the National Highway Traffic Safety Administration (NHTSA) or an auto manufacturer notices that a certain component of the vehicle does not comply with federal safety standards or is abnormal in some way, shape, or form. The brand itself will issue a Porsche recall notice to customers affected by said defect, and generally will offer free service to fix the issue and bring the vehicle back into compliance.

How Do I Know if My Car is Recalled?

If your vehicle is eligible for a Porsche recall repair, the manufacturer is legally required to notify registered owners within 60 days of the recall report being filed. Additionally, Porsche offers an online recall information tool to help you check if you’re affected by the recall.

To check your new Porsche, locate your Vehicle Identification Number (VIN) and enter it into the website. If your car needs Porsche recall service, you’ll receive the information instantly. And of course, you can also get clarification from our service department if you have any questions.

What Happens During a Recall?

If your vehicle falls under a Porsche recall, then there is faulty accessory or a component malfunction. The manufacturer will choose one of three different options for you to consider:

• Repair: Your vehicle will be repaired to bring the components back to code.
• Replacement: An identical replacement part will be installed.
• Refund: A refund will be issued, subtracting depreciation costs.

When you receive your recall notice, you should get in touch with a certified Porsche Center like Porsche Westlake to find out the next steps. Our master technicians will explain the issue and what services are necessary to repair your Porsche.

When Should I Schedule My Service?

Even if your vehicle appears to be running smoothly in Malibu, it’s important to schedule your service as soon as is humanly possible. A recall may affect a component that you use frequently or one that you barely notice – either way, it’s best to get your Porsche recall sorted to ensure your safety, security, and of course, performance. 

Additionally, we recommend following up during your next regularly scheduled maintenance appointment to ensure that the problem is resolved properly.

Find Out More with Porsche Westlake

Do you have any questions about your Porsche recall issues in Agoura Hills? Don’t hesitate to contact us online with any questions you may have about how to follow up on a Porsche recall.